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FAQs to Order

Enchanting Experience

Updated: Jan 30, 2023

  • Please allow up to 48 hour for response to inquiries.

  • Every order requires a non- refundable deposit of 50% to secure booking, remaining balance must be paid 48 hours prior to collection/ delivery/ set up.

  • When ordering balloons try to give as much information as you can for your vision include date needed/ theme/ and color scheme.

  • Cold weather conditions can cause Balloons to deflate and Hot weather can cause Balloons to expand and pop. If picking up Grab & Go orders do not leave in the car overnight. Try to keep at room temperature. Also please make sure car is free of sharp objects.

  • Avoid direct sunlight/ or placing over balloons or radiators/ vents.

  • For those with small children balloons can be a choking hazard, they may also include small parts for decoration. Young children should be supervised.



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Highland, IN USA

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We are a licensed and insured company. We serve the Chicago land area and Northwest Indiana including Highland,IN, Schereville,IN, Munster,IN, Crown Point, IN, St.John,IN, Lansing,IL, Lynwood, IL, South Holland,IL, Homewood,IL, Flossmoor,IL, Matteson,IL, Olympia Fields,IL, Tinley Park, IL, Orland Park,IL, Frankfort,IL, Chicago,IL & more ©2022 by Enchanting Experience. Proudly created with Wix.com

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